This Cancellation Policy applies to the booked tours in Moscow, St. Petersburg and Golden Ring cities.
Kremlin Tour / Kremlin & Armoury Museum Tour / Peterhof Tour / Catherine Palace Tour / Hermitage Tour / All private guided tours and tours with Kremlin visit
If you cancel:
32 days or more before the start of the tour: no cancellation fee
less than 32 days before the start of the tour: 100% cancellation fee
Bunker 42 Tour / Stalin Bunker Tour
If you cancel:
15 days or more before the start of the tour: no cancellation fee
less than 5 days before the start of the tour: 100% cancellation fee
How to cancel a tour
If you would like to cancel your tour(s) please notify us about it as soon as possible via email info@pradiz.com.
Please make sure your email has reached us – we will confirm the receipt as soon as we get it.
We will pay back an amount due within next few business days.
